Web2Phone vs Formspree, Formkeep, Basin & Getform
Most form backends send submissions to email. Web2Phone is built to deliver enquiries to WhatsApp so service businesses can reply faster.
This page compares the practical differences between Web2Phone and popular email-first form backends — and helps you choose the right tool based on how your business actually responds to enquiries.
Beta plan: 100 emails/month + 100 WhatsApp/month • 3 forms • No card required
Quick summary
- ✅ WhatsApp delivery is the main differentiator
- 📧 Competitors are primarily email-first
- ⚡ Web2Phone is designed for urgent-response workflows
- 🧯 Web2Phone includes email fallback if WhatsApp fails
- 📱 Want WhatsApp-focused options? Read our WhatsApp forms guide →
The problem with email-only form backends
Formspree, Formkeep, Basin, and Getform can be great products — especially for developer projects and general enquiry handling.
But if you’re a tradesperson or service business, you’re not watching an inbox all day. You’re on-site, driving, or with a customer.
If a lead sits in email for hours, you don’t just lose speed — you lose the job.
Typical email-first scenario
- Late night: customer submits an urgent enquiry
- Instant: email notification is sent
- Hours later: you notice it between jobs (or next morning)
- Result: customer already booked someone else
Quick comparison: Web2Phone vs other form backends
At a glance, most providers solve “send my form to email”. Web2Phone adds “send my form to WhatsApp” with a fallback path when delivery fails.
| Feature | Web2Phone | Formspree | Formkeep | Basin | Getform |
|---|---|---|---|---|---|
| WhatsApp notifications | ✅ | ❌ | ❌ | ❌ | ❌ |
| Email notifications | ✅ Included (beta) | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Delivery fallback path | WhatsApp → Email → Dashboard | Email only | Email only | Email only | Email only |
| Dashboard storage | Queued + failed only | Varies by provider | Varies by provider | Varies by provider | Varies by provider |
| Spam protection | Honeypot + rate limiting + domain allow-list | Varies by provider | Varies by provider | Varies by provider | Varies by provider |
| GDPR handling | Successful submissions auto-deleted | Varies by provider | Varies by provider | Varies by provider | Varies by provider |
| Setup time | ~5 minutes | Typically minutes | Typically minutes | Typically minutes | Typically minutes |
| Best for | Trades & urgent-response | General email forms | Agencies / teams | Side projects | Developers |
Note: competitor features and pricing change frequently. This comparison focuses on the structural difference: WhatsApp-first delivery vs email-first delivery.
If you're specifically researching WhatsApp-focused tools, also read: Best Form Tools for WhatsApp Notifications.
Why Web2Phone wins for service & urgent-response businesses
1) WhatsApp delivery that gets seen
Email can be slow, buried, or checked infrequently. Web2Phone is built to put enquiries in front of you quickly via WhatsApp — ideal when response time decides whether you win the job.
2) Built around real workflows
Web2Phone is designed for people whose phone is their office: trades, service businesses, and on-call teams. It’s not just “receive a form” — it’s “reply and book the job fast”.
3) Clear beta limits (so you can test properly)
During beta, WhatsApp and email delivery are included with monthly limits. If you hit your WhatsApp limit, submissions will still be delivered via email (as long as you have email quota remaining). If you hit both your WhatsApp and email limits, delivery pauses until the next month.
Frequently asked questions
Can I test Web2Phone before switching?
Yes — the beta plan is free during beta. You can connect a test form and confirm WhatsApp delivery works for your workflow.
What happens if I exceed my beta limits?
If you hit your WhatsApp limit, Web2Phone continues delivering submissions via email (as long as you still have email quota). If you hit both your WhatsApp and email limits, delivery pauses until the next month. If you're actively testing and need more, contact us and we’ll review it.
Do customers need WhatsApp?
No. Customers submit your form as normal. WhatsApp is only used for delivering notifications to you or your team.
Will there be paid plans later?
Yes — Web2Phone is currently in beta. Paid plans will launch after beta, and early beta users will receive early-access pricing.